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In this workshop\, participants will learn about the basic elements of a good goal and strategy planning\, exercise and assess where your organization stands when it comes to strategy execution. These tips will help you to create a broad outline to pull your entire organization together around a single game plan.
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\nAbout Chris Lindstrom
\nChris is the Managing Partner for Ceptara Corp.\, a firm he founded in 2002. He has over 25 years of executive and consulting experience working with companies such as\; NCR\, AT&\;T\, Lucent and Microsoft. He also has worked in and with small to medium sized companies such as Infospace\, Motricity\, Varolii\, Cascade Coffee and several Boeing suppliers such as AMT Northwest (a Senior Company)\, Onamac\, and TECT Aerospace.
\nAfter earning a bachelor'\;s degree in Electrical Engineering and a master'\;s degree in Computer Engineering\, Lindstrom joined National Cash Register (NCR) as a components engineer\, where he was introduced to Process Engineering and Total Quality Management (TQM). He later earned an American Society for Quality (ASQ) Six Sigma Black Belt certification and Master Black Belt.
\nChris worked as a consultant and operations executive with companies in aerospace\, telecommunications\, software development and deployment\, education curriculum development and training delivery. At AT&\;T\, Chris supported a re-engineering project that evaluated the consumer products division\, a $2B business that was losing money. In five months\, a new strategy was developed\, leadership was replaced\, and new processes and metrics were designed that set the stage for an 18 month turn-around. While at AT&\;T Wireless\, he led the improvement program that reduced the service activation costs by over 50%. At Infospace (a software as a service company)\, he re-engineered the Sarbanes-Oxley control system reducing administration costs by 50% and saved over $2M per year in Service Level Agreement (SLA) penalties through several Kaizen events focused on improving I/T Operations. He has developed curriculum and training for BPR\, Lean\, Six Sigma\, Theory of Constraints (TOC)\, and organizational change delivered to professional and college classes.
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