IT Systems Technical Advisor

Posted: 02/27/2022

Advance is seeking an experienced and talented IT Systems Technical Advisor to work out of our Cockeysville headquarters to join our growing Managed IT Services team. Your primary responsibility will be to build strategic partnerships with clients to insure their IT strategy is in alignment with their business goals. 

If you have a genuine desire to use your technology knowledge and expertise to help customers increase operational efficiencies, this role could be the ideal fit for you. Advance provides the support and training you need to personally and professionally succeed in this role.

ON A TYPICAL DAY YOU WILL 

  • Build strategic partnerships with clients to align IT strategy with their business goals
  • Work with Technology Alignment Manager and the Professional Services team to:
    1. Design budgets
    2. Propose technology projects
    3. Manage alignment of the technology stack and its business impact
    4. Develop best practices in the customer environment
  • Proactively create and maintain IT strategy and budgets for every client
  • Conduct strategic business reviews with clients in order to bring business value
  • Develop in depth consultative relationships with clients
  • Hit benchmarks associated with proactive project work and client interaction  

WHO YOU ARE 

  • 2-4 years client experience in:
    1. Systems architecture management
    2. IT consulting projects and strategy
    3. Working with C-level executives
  • Conceptual knowledge of information technology operating model including:
    1. Organizational design
    2. Infrastructure
    3. Security
    4. Resources Management
    5. Processes
    6. Competencies in Cloud services and solutions (PaaS, SaaS, etc.)
    7. Capable of managing the customer/user experience
    8. Capable of understanding IT delivery models
  • Able to work alone as well as part of a team
  • Detail oriented and organized
  • Positive and helpful attitude

AN UNPARALLELED EMPLOYEE EXPERIENCE: 

  • Award-winning culture based on employee feedback 
  • Opportunities for career advancement 
  • Job fulfilment/purpose  
  • An organization you will be proud to represent 
  • Family-owned environment 
  • Fun, collaborative and supportive culture  
  • Mentoring and ongoing sales development and training 
  • Established reputation for exceptional customer service for over 57 years 
  • Forward thinking company mindset 

 BEST IN CLASS BENEFITS: 

  • Competitive compensation
  • 401(K) Plan with significant company match  
  • Comprehensive Benefits 
  • HSA and FSA accounts 
  • Exceptional PTO package  
  • Partnership perks with the Ravens, Maryland Zoo & National Aquarium 
  • Various additional discounts & perks 
  • Team Community Service Opportunities 
  • Tuition reimbursement 

Ready to start your journey with Advance? Simply click here to apply. After carefully considering your application, we will contact you shortly with a response.  

 Thank you for considering a career with Advance, we look forward to hearing from you!