Assistant Membership Director
Harford County Chamber of Commerce
Reports to: Director of Membership
Executive oversight: President & CEO
Location: Harford County, Maryland

Position Summary

The Assistant Membership Director strengthens member relationships, supports membership growth and retention, and actively solicits sponsorships for Chamber events and initiatives. Working under the Director of Membership, this position develops sponsor relationships, conducts member outreach, meets with prospective members, welcomes and connects event attendees, and serves as an emcee for assigned ribbon cuttings. The role advances the Chamber’s mission to Advocate, Connect, and Educate through responsive service, consistent follow-through, and professional community representation.

Qualifications and Skills

Relevant experience in sponsorship solicitation, sales, business development, membership services, or a related field. Demonstrated ability to identify prospects, make direct sponsorship requests, and secure business commitments is strongly preferred. Chamber, association, nonprofit, or local business experience is preferred. An equivalent combination of education and relevant experience will be considered.

• Strong relationship-building, listening, writing, and public speaking skills, including comfort facilitating introductions and emceeing business events.
• Ability to present sponsorship value, tailor proposals to business goals, ask directly for financial support, handle objections professionally, and maintain consistent follow-up.
• Strong organization, attention to detail, discretion, and the ability to manage deadlines and coordinate with a small team.
• Proficiency with email, calendars, office applications, and CRM or membership databases, with a willingness to learn Chamber systems.

Work Expectations and Performance

The position includes office work and attendance at meetings, networking events, and ribbon cuttings throughout Harford County. Early morning and evening assignments may be required. The employee must be able to travel to assigned locations and perform the essential functions of the role, with reasonable accommodation as appropriate.
Performance is evaluated on sponsorship revenue secured against assigned goals, new and renewed sponsor commitments, sponsor satisfaction and fulfillment, member experience, quality and timeliness of follow-up, contributions to recruitment and retention, accuracy of records, effective event support, collaboration, and adherence to professional standards. Sponsorship targets and deadlines are established with Chamber leadership based on the event and initiative calendar. Other related duties may be assigned by Chamber leadership.