Tuesday Feb 18, 2020
Tuesday, February 18th, 2020
Harford Community College Member cost - $25 Date/Time Information: 8:00am - 9:30amDate and Time
8:00 AM - 9:30 AM EST
Location
Edgewood Hall Conference Center, Room 132
Parking in Parking Lot E off of Thomas Run Rd Entrance #3Fees/Admission
Prospective Member cost - $35Website
Description
About Chris Lindstrom
Chris is the Managing Partner for Ceptara Corp., a firm he founded in 2002. He has over 25 years of executive and consulting experience working with companies such as; NCR, AT&T, Lucent and Microsoft. He also has worked in and with small to medium sized companies such as Infospace, Motricity, Varolii, Cascade Coffee and several Boeing suppliers such as AMT Northwest (a Senior Company), Onamac, and TECT Aerospace.
After earning a bachelor's degree in Electrical Engineering and a master's degree in Computer Engineering, Lindstrom joined National Cash Register (NCR) as a components engineer, where he was introduced to Process Engineering and Total Quality Management (TQM). He later earned an American Society for Quality (ASQ) Six Sigma Black Belt certification and Master Black Belt.
Chris worked as a consultant and operations executive with companies in aerospace, telecommunications, software development and deployment, education curriculum development and training delivery. At AT&T, Chris supported a re-engineering project that evaluated the consumer products division, a $2B business that was losing money. In five months, a new strategy was developed, leadership was replaced, and new processes and metrics were designed that set the stage for an 18 month turn-around. While at AT&T Wireless, he led the improvement program that reduced the service activation costs by over 50%. At Infospace (a software as a service company), he re-engineered the Sarbanes-Oxley control system reducing administration costs by 50% and saved over $2M per year in Service Level Agreement (SLA) penalties through several Kaizen events focused on improving I/T Operations. He has developed curriculum and training for BPR, Lean, Six Sigma, Theory of Constraints (TOC), and organizational change delivered to professional and college classes.
